Zoho CRM Plus empowers your sales, marketing, customer support and every other customer-facing team to work as one. With a completely unified interface, the platform enables businesses to get complete visibility on every customer interaction. The unified interface, unified admin panel, unified setup, unified search, and unified provisioning comes as one of its kind in the industry to help businesses deliver exceptional customer experiences.
Insights and Intelligence
Customer insight is key to provide positive customer experiences. Zoho CRM Plus helps your customer-facing teams gather information and derive insights from the many touchpoints of today's complex customer lifecycle.
Having a wealth of customer data comes in handy only if you can uncover the potential insights it contains. Zoho CRM Plus includes a fully-featured reporting solution that connects data from various sources into a single repository to help you identify new business opportunities. Import data from spreadsheets, your AdWords account, or cloud services like Google Drive. Create custom metrics, personalized reports and multi-dimensional analysis - all without the need for programming.