Free Zoho Priority Support

We are Zoho authorized partners and by accepting the tag request(you can change any point of time) you become our customers and hence we become authorized to support you.

Now we have two types of support:

1. E-mail Support with step by step instructions which is FREE of cost for all customers tagged with us for support. Tag us here

2. Live support, where our representative will help carry out the migration process which would cost roughly around INR 8000 to 10,000 per year data to be migrated depending upon the size of data to be migrated, however, the e-mail support remains FREE for all customers tagged with us for support. Tag us here

A. Not at all ! its all the same! Either you buy from us or you buy it from Zoho directly the cost of your subscription will remain always the same. We are not charging any extra nor are you entitled for any extra discount by purchasing directly from Zoho.

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• The first step forward would be is to identify your process flow

• Identify the scope of the work

• Provide you with the list of tasks with the estimated hours and milestones with pricing

• Share proposal

• Implementation (customization, integration, demo, training and post implementation support)

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A. Yes, We want you to grow and we take pride in our Customer's growth. Our free support are limited to priority e-mail support and any telephone support that are quick fixes only at our discreetion as we do not know how time consuming the issue could be. We have experts to answer to all your questions, however to be on a safer side, we wont guarantee complete resolution to your query to which you are seeking free support. We would only charge you if you require support in depth or any support related to Implemenation.

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A. Yes, We will assess your situation based on Zoho guidelines and we help you negotiate for discounts with Zoho. We will talk to Zoho on your behalf and push for discounts if at all its applicable in your case and if its something that Zoho would Consider.

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A . Winning the trust of millions of our clients has been always our priority. We keep you in loop pertaining to your case in all the conversations that would take place.

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Yes, You may choose to change your Zoho support providers at any time. There is no obligation whatsoever.

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A. It's really difficult to provide you with an estimated cost without even identifying the scope of the work. Since you are curious to know about the cost involved, our pricing on zoho books basic setup starts from as low as INR 10,000/-

A. Our Team will include a one Finance Consultant, One Project Manager, and Back and developers required as per the scope of work

Your Team should ideally consist of a single point of contact preferably who understands your end to end process, you are app development project manager and your person responsible who is taking care of your Finance in this case.

A. We will work hand in hand with your developers and correctly address these areas of concern.

A. Our services are limited to implementation and post-implementation support that would include pre-sales and post-sales consultations, customizations, integrations, migration, demos, training, commissioning. We have you all covered including early AMC.